Full or Part-Time Florist (Job reference: PPNG10/21/F)

Hallmark Celebrate’s aim is to help our customers celebrate all life's occasions. Our company sells a range of exciting and innovative products both instore and online including:

• Flowers
• Greeting cards
• Gifts
• Flowers
• Stationery
• Party supplies

We are a proud independent store that stocks Hallmark product. We want to become the first and only store customers need for our product offering. We understand that we all have many different types of relationships, and even in todays modern world, how an old tradition of sending a card is still more significant and heartfelt than any text or email. We want to keep the spirit of thoughtfulness and celebrating all life's occasions alive!

We recently have expanded our business to include flowers and have acquired the Interflora license. Therefore we require a florist to create our stunning bouquets.

Job role:

Hallmark is seeking a experienced florist who is reliable, friendly, with superior customer service and communication skills, IT literate and experience working in a florist is a must. 

Floristry is a new part of our business operation so you must be excited by the prospect to be apart of growing with an expanding business. You will be expected to ensure that you deliver in an efficient, friendly and attentive manner. This role is extremely varied, you may be asked to help instore also. It can be physically demanding, requiring a practical and confident person. This position will also be expected to work overtime when necessary to fulfill customer orders and dispatches.

Key responsibilities and expectations will include:

• Delivering our products to our customers 
• To be successful you will need to be a fully qualified florist or have the equivalent years service in the industry
• You will have an excellent level of knowledge and understanding of the floristry industry along with a high level of creative design and construction of floristry items
• Personally you will be able to demonstrate strong communication skills with a passion for improving customer satisfaction, profitability and productivity throughout the department.
• Route planning
• Extended working hours over peak trading times (Christmas, Valentine's & Mother's Day)
• Cover other days of the week, for sickness and holidays, where necessary
• Loading and checking delivery runs
• Being flexible, a team player, with a positive can do attitude 
• Entering delivery information onto the website or app
• Picking, packing, labelling orders accurately and complete all necessary paperwork ready for despatch
• Support other departments/deal with ad hoc tasks when needed

Desirable skills, but not necessary to have:

• Experienced in working in flowers
• balloon experience 
• Experience with Interfloras portal
• managing floral diaries 
• Sales experience, particularly B2B sales
• Retail experience 

Personal specification

• Well presented
• Excellent time keeping and organisational skills
• Smart phone & computer literate
• Proactive positive attitude
• Willing to use initiative, be efficient and have accountability for businesses goals
• Customer and sales focused
• Good communicator, both written and verbal
• Flexible team player, with ability to work alone
• Previous delivery / driving experience

• Ability to work deadlines

• Polite, well mannered and professional
  
  
  
  
  

What we can offer you

• You’ll work in a supportive team in a fast paced, varied and fun environment where you get to support customers through purchases for special occasions in their life
• Staff development programme
• 15% staff discount
• Rewards for hard work and dedication and store performance, service and sales

During peak seasons late night or early opening times will be required. Please email for more information.